What it means: Alexa is paying attention when a cyan spotlight appears on a blue ring. You’ll notice Alexa’s light ring glimmers briefly when she’s processing your command. A momentary flash of blue light on the device could also be an indication of a software update.
Why is my Alexa blue and not responding?
If Alexa comes on but does not respond, the most likely cause is that your command was not understood, so try it again. It could also have ignored the command if it misunderstood what you were saying. Resetting the Alexa device or checking your Wi-Fi connection may also be necessary.
What happens when Alexa stays blue?
The light ring will turn solid blue and a small section of cyan will point in the direction of the person speaking if you speak the wake word or manually wake Alexa. After you’ve spoken a command, Alexa will show a solid blue background with a spinning cyan icon to indicate that it is processing your request. When the speaker is turned on, the same thing happens.
How do I get rid of the blue light on my Alexa?
“Alexa, stop” can be used to turn off the blue light on the Echo Dot. When all else fails, you may need to unplug and re-plug the device. If the problem persists, perform a factory reset by holding down the mute and volume down buttons for 20 seconds on the device.
What do the colors on Alexa mean?
The color blue indicates that your Echo is listening to or responding to a command. Messages, reminders, and notification alerts appear in yellow, while phone calls and Drop Ins appear in green, and Do Not Disturb mode appears in purple. Changes in volume or Alexa Guard going into Away mode are indicated by the color white.
How do I restart Echo Dot?
Afterwards, wait 10 seconds before reconnecting the power adapter to the device or the outlet. Restart it by plugging it back in. Restart your device if the problem persists: For 20 seconds, press and hold the Microphone Off and Volume Down buttons.
Why does my echo dot light stay on?
What on earth is going on here? Away mode is activated if Amazon Guard lights up on the Echo Dot and the white light keeps spinning. Turning off Amazon Guard should do the trick for turning off the white light.